Privacy Policy

Introduction

ACE Groups LLC ("ACE Groups," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information you provide when you visit this website or submit a project inquiry through our contact form.

Information We Collect

When you submit our contact form, we collect the information you provide, which may include:

• Your name, company, email address, and phone number
• The service you're interested in and details about your project
• Any file (such as a PDF) you choose to attach

Our web hosting and infrastructure providers may also automatically log standard technical information, such as IP address, browser type, and pages visited, for security and performance purposes.

How We Use Your Information

We use the information you submit to:

• Respond to your project inquiry and follow up with next steps
• Understand your project scope so we can determine how we can help
• Maintain records of client communications

We do not sell your personal information to third parties.

Third-Party Service Providers

We use third-party providers to operate this website and store submitted information, including a database provider for storing contact form submissions and project records, a cloud storage provider for uploaded files and project images, and Google Maps to display our office location on the Contact page. These providers process data on our behalf and are not authorized to use it for their own purposes.

Data Security

We take reasonable measures to protect the information submitted through this website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain contact form submissions and related project information for as long as reasonably necessary to respond to your inquiry and maintain business records, unless a longer retention period is required by law.

Your Rights and Choices

You may contact us at any time to ask what information we hold about you, request a correction, or request that we delete it, subject to our legitimate business and legal record-keeping needs.

Children's Privacy

This website is intended for business use by contractors, developers, property owners, and construction professionals. It is not directed to individuals under the age of 18, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at info@acegroupsllc.com.